Frequently Asked Questions
Everything you need to know about shopping at Dropouts.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition with all packaging and tags intact to qualify for a full refund.
Do you offer international shipping?
Yes, Dropouts ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I make changes to an existing order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to modify or cancel your order.